Terms & Conditions of Sale
Throughout this agreement, Eztia Furnishings, Globe Import Sales, Argent Trading (B.C) Corporation and Globe Imports (Ontario) Limited, shall herein after be referred to as Eztia.
Pricing & Availability: All prices exclude GST, PST,HST, freight and insurance. Prices, including quotations, are subject to change without notice. No price protection is expressed or implied. Shipping dates are approximate. Eztia Furnishings reserves the right to make partial deliveries and shall not be liable for delay or non-delivery due to causes beyond its reasonable control.
Payment: Cash, Approved Cheques, Credit, or Debit Cards, or Pre-Approved Credit only. All returned Cheques are subject to a $40.00 service charge. Deposits/Down payments left over 90 days are non-refundable. Interest will be charged on overdue accounts at the rate of 2% per-month (26.8% per–annum). Goods remain the property of Eztia Furnishings until full payment is received.
Order Cancellation: Customers may cancel orders prior to shipment. Note: A 25% cancellation fee will be applied for any special order products that have been customised, enhanced or upgraded at customers’ request. Products remain the property of Eztia Furnishings until paid for in full.
Shipments: All shipments are F.O.B. Eztia’s warehouse. Freight and insurance are the responsibility of the customer. You must advise Eztia Furnishings in writing, if you wish to be insured. All C.O.D. shipments will be insured at the customer’s expense. Any claims for damaged goods must be made with the respective freight carriers promptly. Any order discrepancies must be reported to our Service Department in writing within 48 hours of receipt of shipment. Unless Eztia Furnishings receives specific shipping instructions from customer, Eztia Furnishings will exercise its own discretion in selecting the method of shipment. Eztia relinquishes any and all responsibility for damages and/or loss of merchandise incurred once the goods have left the Eztia Warehouse.
Liability: In no event shall Eztia Furnishings be liable to the customer or anyone else for any incidental, consequential or special damages arising out of or in connection with any sale made by Eztia Furnishings.
Warranty: All products sold are subject to the terms and limitations of the Manufacturers warranty. All sales of discontinued, clearance or refurbished products are FINAL. Any warranty provided with respect to these products must appear in writing on our invoice/receipt. During the first 30 days from invoice date, defective products under warranty may be returned to Eztia Furnishings for warranty service upon approval. All defective items will be repaired or replaced at Eztia Furnishings discretion within the terms and limitations of the Manufacturers warranty. Eztia Furnishings may at its option choose to replace a product with a new product (which in its reasonable opinions is equivalent to the defective product) rather than provide repair service For subsequent warranty service, please contact our Service Department. All service charges must be paid for before products are returned.
Warranty Disclaimer: There are no representations or warranties of any kind by Eztia Furnishing or its agent or employees express or implied with respect to the fitness or performance of a product for a particular purpose. Unless otherwise specified all installation suitability and compatibility issues must be resolved between the customer and the original manufacturer. Non-defective products returned for warranty service will be subject to service and handling charges. All returns must be pre-authorized by Eztia Furnishings. Please contact service department for Returned Merchandise Authorized (R.M.A.) number and policies.
Returns for Refund/Exchange: Products that are normally stocked by Eztia Furnishings may only be returned for refund or exchange within 7 days from the date of invoice. A fee of 15% will apply to products returned for refund or exchange. Eztia Furnishings will then, at its sole discretion exchange the product or process a refund provided that the product is new, resellable and in its original sealed packaging, and is accompanied by original Eztia Furnishings sales invoice/receipt. Any open products cannot be exchanged or returned. Cash exceeding $200.00 will be refunded by cheque. Refunds on purchases originally paid by cheque will require 14 days to process from the date of purchase. Eztia Furnishing reserves the right to choose the form of refund payment.
Non-Returnable Products: Unless otherwise specified in writing on the sales invoice/receipt, all sales of Non-Returnable products are final. Non-Returnable products included but are not limited to: Labour, installations, removal and delivery charges. Discontinued, clearance and refurbished products.
Special order items. Custom configured products that have been enhanced or upgraded at customers’ request.
Images: Anyone wishing to use Eztia images must obtain an approval from our Marketing department from our Head office. Failure to obtain approval prior to use will result in possible legal action.
Eztia Furnishing reserves the right to change the terms, conditions and pricing without notice.
Failure to comply with the above conditions may results in additional Service and Handling Charges.
Any exceptions to this policy must appear in writing on the Invoice.